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Business Process Improvement

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Technology integration is complex and an evergreen business challenge for IT teams. Enterprises setup manual & point to point connections to exchange data from business partners. However, data disruptions emerge when the business IT systems expand and prevents organizations from sharing data with partners. Information exchange with this approach requires more resources and manpower is required. For such scenarios, information solution experts recommend to use the B2B data exchange tool to support the Electronic Data Interchange. However, enterprises are struck in a dilemma to go for an in house or a b2b solution. This blog will help you in deciding whether to develop an in-house solution or a dedicated information solution What the Information Solutions Experts Recommend Organizations generally opt for a B2B data exchange tool considering a request from partners, rat... (more)

Quantified Small Business | @ThingsExpo #IoT #M2M #BigData #InternetOfThings

The Emergence of the Quantified Small Business Sensors and effectors of IoT are solving problems in new ways, but small businesses have been slow to join the quantified world. They'll need information from IoT using applications as varied as the businesses themselves. In his session at @ThingsExpo, Roger Meike, Distinguished Engineer, Director of Technology Innovation at Intuit, showed how IoT manufacturers can use open standards, public APIs and custom apps to enable the Quantified Small Business. He used a Raspberry Pi to connect sensors to web services, and cloud integration to connect accounting and data, providing a Bluetooth LE workflow, iBeacon-based time tracking, and sensor-driven invoices. The quantified small business will not only be possible; it will be the norm. Download Slide Deck: ▸ Here Speaker Bio Roger Meike is a Distinguished Engineer and Direc... (more)

Better User Experience Interfaces | @CloudExpo #API #Cloud #DigitalTransformation

New Usage Patterns Require Better User Experience Interfaces The next BriefingsDirect technology innovation thought leadership discussion focuses on new user experience demands for applications, and the impact that self-service and consumer habits are having on the new user experience design. As more emphasis is placed on user experiences and the application of consumer-like processes in business-to-business (B2B) commerce, a softer side of software seems to be emerging. We'll now explore a new approach to design that emphasizes simple and intuitive process flows. To learn more about how business apps design must better cater to consumer habits to improve user experience, we're joined by Michele Sarko, Chief Design Officer at SAP Ariba. The discussion is moderated by me, Dana Gardner, Principal Analyst at Interarbor Solutions. Here are some excerpts: Gardner: There... (more)

Is "Performance Intelligence" Where It's At with Cloud Computing?

SOASTA Session at Cloud Expo "Business Intelligence has focused on providing the actionable information needed to support decision makers in improving business operations. Until now, performance testing tools have delivered plenty of data, but very little decision support," says SOASTA CEO Tom Lounibos in writing about his upcoming session at Cloud Expo at the Javits Center in New York on Monday, April 19 at 5:30pm Register Today and Save $550 ! Explore Sponsorship Opportunities ! "Performance Intelligence enables test engineers to analyze results on a single timeline, make informed decisions and take action, often while a test is still running," he says. "In this session, Cloud Expo delegates will learn how companies have used cloud testing and Performance Intelligence to gain complete confidence in the performance, scalability and reliability of their websites a... (more)

A Case for Business Intelligence

Everyone has heard the business maxim: you cannot manage what you cannot measure. No one seems to be given original credit for this quote, but chances are there are many frustrated Chief Financial Officers (CFOs) and Chief Executive Officers (CEOs) that have used it many times trying to get timely and actionable organizational insight. As organizations grow in scope and complexity, aggregating real-time data from numerous systems and converting that data to decision-ready information becomes increasingly challenging. When striving for Business Performance Improvement (BPI), Business Intelligence technology provides the necessary framework to gain the insight needed to lead to better decisions.  Below are five guidelines to identify an effective business intelligence solution to help companies turn data into wisdom by organizing and presenting it in easy to understa... (more)

A Glimpse into the Future of BI - Through the Israeli Market

A few months ago, I wrote an article about the relationships between business intelligence platform vendors and their distribution networks, and where these relationships are headed. The key message in that article was that Value-Added Resellers (VARs) must understand that self-service business intelligence is where the market is headed – and adjust their business models accordingly. A company selling BI solutions based on another company’s BI platform will need to provide real added value to the customer in order to stay in business. In the not-too-distant future, this value will almost certainly come from industry-specific professional knowledge and experience (as opposed to purely technical expertise). More and more potential customers will no longer accept lengthy projects and, with the new software and technologies now emerging, it is no longer justifiable. W... (more)

Part 2 | Understand the Impact of IT on Business

View Part 1 here Part 2 of a two part blog series looking at the journey enterprise IT departments take as they increasingly seek to understand the relationships and impact of  IT infrastructure performance on application performance and business services. Stage 4: Correlation Through observation, Fred notices that even though his alarms, based on dynamic baselines, catch problems in his environment, they're also catching busy days, quiet days, and even slightly odd days. He starts to realize that just looking at the level of metrics is necessary, but not sufficient. Fred also needs to look at how the metrics work together - he needs statistical correlation. With a real-time correlation package in place, Fred realizes that with correlation in addition to baselines, he not only knows when the level of activity is unusual, he knows when the profile of activity is un... (more)

Cloud Computing Playbook By @NaviSite | @CloudExpo [#Cloud]

Download Slide Deck: ▸ Here In this scenarios approach Joe Thykattil, Technology Architect & Sales at Time Warner / Navisite, presented examples that will allow business-savvy professionals to make informed decisions based on a sound business model. This model covered the technology options in detail as well as a financial analysis. The TCO (Total Cost of Ownership) and ROI (Return on Investment) demonstrated how to start, develop and formulate a business case that will allow both small and large scale projects to achieve the goal of deciding to proceed with cloud computing options. Examples included leveraging virtualization and Cloud IaaS (Infrastructure as a Service). What drives IT spending? How can IT leadership choose where to place scarce financial resources? A financial approach to evaluate the technology scenarios. Options for cloud solutions, including... (more)

BPM Discipline, Not Dogma

In his new Forrester blog, Derek Miers talks about his entrance into Forrester and some of his focus for upcoming research. His interesting observation upfront is how companies need to build a 'Discipline' around BPM, especially once they transition from the first project and attempt to use BPM more broadly across the organization. Summarizing Derek's points (see his post for more detail): And there are a great many challenges and domains to overcome as we build “The Discipline of BPM”: Building organizational BPM Capabilities Exploration of Methods & Tools From Project To Program Focusing On Customers What we are seeing here, is that technology is not key to everything. Forrester may be moving away from the "functionality check the boxes" model to assessing BPM products, to more of a capability model. Will this mean that companies that can not only deliver a single... (more)

Why is a 90% failure rate ok?

Why is a 90% failure rate ok? is a post from: Sharon Drew Morgen The sales model builds in a 90% failure rate and we expect that! We build it right into the entire system: We hire 10X more sales people to get the results we seek, we expect and get 50% longer sales cycles than we could be having, we face objections because people are responding to the sales model itself, we lose clients we shouldn’t lose. And we consider all of this de rigour. What a waste – not only for sellers, but for buyers. This doesn’t need to happen. Sales is just an incomplete model that we’ve accepted as the way to place our products. It works only at the product decision end of the equation (vs. Buying Facilitation, my model that facilitates the internal decisions end of the equation), with no capability to guide buyers through their tangle of stuff’ that needs to get figured out before th... (more)

Marketing Automation Must Support a Business Process

Manticore Technology and Bulldog Solutions have released a new white paper that addresses some misconceptions that B2B marketers may have about marketing automation. As they point out, it's terrific when an application is intuitive and easy to use, but marketing automation must be used in support of a business process if it's going to produce the desired results. More sales and revenues. Process and skillsets are holding marketers back: "Recent Executive Benchmark Assessment data from Bulldog Solutions and Frost & Sullivan, the Growth Partnership company, shows that process is the number one roadblock BtoB marketers face in implementing marketing automation, with skillsets and content right behind." Considering that Sirius Decisions predicts that 50% of B2B marketers will have marketing automation within the next 5 years, it's imperative to go about deploying it th... (more)