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Business Process Improvement

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Organizations have started to see the value in discovering and harnessing the potential of the typically large amounts of information as well as data they generate and consume on a regular basis, all in ways that help their organizational goals and associated business models perform well and execute even better in the market place. Being able to integrate BPM as a strategic approach and discipline towards the enablement and transformation of a company's less efficient current-state process into a more progressive and efficient future-state of operations fosters an environment where the ability to integrate content with core business processes proves significant in progressively maximizing the value of your operational efficiencies while simultaneously minimizing cost, thereby delivering an overall Return on Investment (ROI) for the organization and its customers. T... (more)

Cloud: What a Business Leader Must Know

In speaking with Service Providers, the conversation around cloud often moves away from the technical challenges of delivering a large-scale multi-tenant on-demand offering, and into business considerations such as the readiness of customers to consume cloud services and the prioritization of cloud services to be offered. Cisco is working with SPs and SP customers to assist in delivering successful offerings and advancing the cloud market. For SPs, it’s important to understand who the offering is being built for, what revenue opportunity is enabled, and what ultimately needs to be delivered in order to meet the demands of the customer. Customers of cloud need to understand how the cloud will impact their business. Concerns including policy compliance, end-to-end security, quality of service, and transitioning to (and from) the cloud will be need to be addressed. ... (more)

The Odd Couple: Marrying Agile and Waterfall

This article depicts the best practice approach for integrating Agile approaches and specifically Scrum development with traditional overarching linear approaches, specifically waterfall methodology. The agile PMO, properly defined, can be positioned to secure Agile-Scrum benefits while maintaining the necessary overarching control. The challenge Over the last two decades, various Agile approaches have been introduced and practiced. Of these, in last 5 to 7 years, Scrum has gained the most popularity resulting from a combination of simplicity, ease of use, and effective public relations. Scrum success in software development organizations has been a powerful driver for roll outs across products, industries and businesses. As described, this was exacerbated by a focused marketing effort from Scrum evangelists. Unfortunately, most of these organizations were not stru... (more)

The Missing 'Discovery' Link to Successful Business Process Management

Every organization is under pressure to deliver tangible business benefit through its IT projects. This point is illustrated by the fact that almost all IT projects are justified based on the ROI they will deliver. However, very few organizations follow up and review all projects based on the ROI they actually provided. While the reasons for this aren't clear, one compelling, well-documented statistic is that on average only one out of three IT projects will be successfully completed and deliver the ROI they promised. If we dig deeper into understanding why two-thirds of projects fail, the good news is the root cause is not due to the deficiencies in technical capability. The tools the IT staff has on-hand become very robust and well understood over the last 30 years. Instead, the root cause of these failures is simply due to a lack of understanding of the business... (more)

Cloud Computing: From Business Process Outsourcing to BpaaS

Business Process Outsourcing Over the last decade, Business Process Outsourcing has become an enterprise standard way of delegating the non-core processes to third-party service providers, which resulted in cost controls and business efficiency. This BPO industry has further matured by providing innovation to the outsourcing enterprise because specialized BPO providers with subject matter expertise on clients' business vertical and business processes have ultimately enabled the enterprises to achieve their business goals beyond cost-cutting. The following are some of the typical areas in which highly successful BPO implementations have been done: Finance and Accounting Procurement Insurance Utility Services Cloud Business Process Management Cloud-based BPM is the provision of Business Process Management tools as a SaaS/PaaS over the network. These services provide the ... (more)

A Glimpse into the Future of BI - Through the Israeli Market

A few months ago, I wrote an article about the relationships between business intelligence platform vendors and their distribution networks, and where these relationships are headed. The key message in that article was that Value-Added Resellers (VARs) must understand that self-service business intelligence is where the market is headed – and adjust their business models accordingly. A company selling BI solutions based on another company’s BI platform will need to provide real added value to the customer in order to stay in business. In the not-too-distant future, this value will almost certainly come from industry-specific professional knowledge and experience (as opposed to purely technical expertise). More and more potential customers will no longer accept lengthy projects and, with the new software and technologies now emerging, it is no longer justifiable. W... (more)

Part 1 | Understanding the Impact of IT on Business

Part 1 - of a two part series looking at the journey enterprise IT departments take as they increasingly seek to understand the relationships and impact of IT infrastructure performance on application performance and business services. As a product manager at Netuitive, I'm often put in a position to explain how my product works. This question usually refers not just to the nuts and bolts of the technology, but also to the more specific question: "How do I make it work?" To get to the heart of the answer, you need to understand the underpinnings of today's monitoring solutions and why most of them don't represent a complete solution. To help illustrate this, I'll look at the problem from the perspective of Fred, an operations manager for "Acmecorp." Fred is responsible for keeping Acmecorp's key E-Commerce platform, BuyThis.com, up and performing under stringent 2... (more)

Marketing Automation Must Support a Business Process

Manticore Technology and Bulldog Solutions have released a new white paper that addresses some misconceptions that B2B marketers may have about marketing automation. As they point out, it's terrific when an application is intuitive and easy to use, but marketing automation must be used in support of a business process if it's going to produce the desired results. More sales and revenues. Process and skillsets are holding marketers back: "Recent Executive Benchmark Assessment data from Bulldog Solutions and Frost & Sullivan, the Growth Partnership company, shows that process is the number one roadblock BtoB marketers face in implementing marketing automation, with skillsets and content right behind." Considering that Sirius Decisions predicts that 50% of B2B marketers will have marketing automation within the next 5 years, it's imperative to go about deploying it th... (more)

Issues Facing Businesses in An Accountant’s Perspective

International Financial Reporting Standards (IFRS) After the Enron debacle, the American Institute of Certified Public Accountants (AICPA) assumed a leadership role in the rush toward an international set of accounting standards (IFRS). The long and proud independent standard setting process in the United States of America is being phased out in favor of an international standard setting process with an international governing body, the International Accounting Standards Board (IASB). So what’s the big deal? Confusing Standards? So will we have a single, simple, principles-based global set of accounting standards? Not so fast, my friend! Initially, public companies will be required to convert to IFRS while private US companies could choose to adopt IFRS for small- and mid-sized entities or could, along with not-for-profit organizations, continue to report under g... (more)

‘Using Big Data’ By @Solgenia_Corp | @CloudExpo [#BigData]

Working with Big Data is challenging, especially when decision makers depend on market insights and intelligence from your data but don't have quick access to it or find it unusable. In their session at 6th Big Data Expo, Ian Khan, Global Strategic Positioning & Brand Manager at Solgenia; Zel Bianco, President, CEO and Co-Founder of Interactive Edge of Solgenia; and Ermanno Bonifazi, CEO & Founder at Solgenia, discussed how a revolutionary cloud-based BI along with mobile analytics is already changing the way organizations rely on data for decisions that affect operations as well as strategy. Also learn how combined predictive analytics, data modelling, mobile, and cloud BI are fast changing the key decision-making mechanisms in the enterprise. Download Slide Deck: ▸ Here Speaker Bios: Ian Khan leads Marketing initiatives at Solgenia, a global Cloud services provi... (more)

The Agile PMO

Tom Jenkins, the newly appointed PMO manager convened his team. Xavier, Paula and Xing were eager to start work. Tom explained that the PMO rollout is a change process. He gave his team assignments around stakeholder analysis, mapping of communication requirements, and creation of the PMO newsletter. While the team was somewhat puzzled with these activities they moved to fulfill them. Working with the stakeholders, the team captured many complaints pertaining to the current way of work and gathered numerous requests for improvements. Eagerly awaiting their next meeting, which was held virtually through a videoconference, they prepared a list of proposed improvements. Xavier proposed to commence work on the work breakdown structure and the software development lifecycle. Paula suggested to update the risk register template and to implement a new tool for project sc... (more)