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Business Process Improvement

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Latest Articles from Business Process Improvement
Technology integration is complex and an evergreen business challenge for IT teams. Enterprises setup manual & point to point connections to exchange data from business partners. However, data disruptions emerge when the business IT systems expand and prevents organizations from sharin...
Believe it or not, the first data backups were made on paper. Dating back as early as the 18th century, the "technology" was used in the form of paper tapes constructed from punch cards to control the functions of automated machinery such as textile looms. The concept of these cards wa...
We live in a microwave culture. I use this phrase often when discussing business needs with clients, especially in the context of leveraging technology to address those needs. Sometimes I will get a puzzled look, other times I will get some head nods in agreement and understanding. Whe...
Working with Big Data is challenging, especially when decision makers depend on market insights and intelligence from your data but don't have quick access to it or find it unusable. In their session at 6th Big Data Expo, Ian Khan, Global Strategic Positioning & Brand Manager at Solge...
In this scenarios approach Joe Thykattil, Technology Architect & Sales at TimeWarner / Navisite, presented examples that will allow business-savvy professionals to make informed decisions based on a sound business model. This model covered the technology options in detail as well as a ...
From developing a vision to staying focused on short- and long-term goals, from talking about the tough stuff to having fun whenever possible, these eight traits help project leaders build high-performance teams. Which ones do you already do well, and which ones might you work on? Bu...
A stand alone article from: Agile: D - side Practical Decision Making Business Guide ** Agile: D - side Practical Decision Making Business Guide We think that we fail in decisions because of our own faults. In Business Management: D - side Practical Decision Making Business Guide – ...
In order to create the combination between top-down (waterfall like approaches)and local problem-decisions (Agile project approach) here are practical guidelines to pursue Three practical complex decision-problems guidelines: Simple local rules Strategic top down rules Visual probl...
Let us pose the question: Is business transformation a dirty word? Okay it’s words plural, but you get the point. To start with we must realize why we are asking the question. It’s probably because the phraseis so prevalent at the moment. Every IT management guru worth his or her sa...
The first time I keynoted about the Agile PMO I received the following question: ‘do you mean that the PMO is in itself managed in an Agile way, or do you mean that the PMO governs projects which are managed in an Agile approach?' Good question! As a smart consultant my immediate a...
The challenge in leadership is all about applying the proper situational behavior. We have to analyze the situation and shift from our incumbent approach towards a situation, to the style which the situation warrants and which leads to the optimal outcome. By integrating and implementi...
There are two kinds of problems, the easy ones which we solve at school, and the hard ones. We might remember the method to solve a quadratic equation by using the x = [-b/2 ± √((b/2)^2 - ac)] /a formula. We are less sure on advising a salesperson how to plan a sales trip to 20 cities ...
In order to lead through the challenges of both collocated and virtual teams we can use concepts from Neurolinguistic programming (NLP). It is a powerful technique with proven results. We will explore only a fraction of what NLP is about, specifically several words that are used redun...
The first step in building support within the greater stakeholder community is identifying the various stakeholder groups and individuals impacting the project/activities and analyzing their attitudes. Identifying stakeholders can be completed alone or with a small team. Since analyzin...
A project management office contributes value to its organization by helping executives make informed, portfolio-based decisions regarding project prioritization and resource allocation. This case study shows how a PMO can accomplish this mission more effectively by delivering value in...
Over the last two decades, various Agile approaches have been introduced and practiced. Of these, in last 5 to 7 years, Scrum has gained the most popularity resulting from a combination of simplicity, ease of use, and effective public relations. Scrum success in software development or...
Transformation, or more specifically ‘technology transformation,’ has become something of a de facto accepted term within the technology industry today. But how did the transformation to transformation happen? Is it down to the vendors trying to champion their business and applicati...
The role of Product Owner, at once strategic and tactical, is misunderstood by many companies transitioning to Scrum or Agile approaches. The product owner serves as both organizational change agent and bridge between the business side and the project team. Here’s a basic primer on thi...
With customer expecting information technology to be delivered with new models, systems integrators have to quickly transform themselves to meet these needs. Over the past few months, I have interacted with several organizations that are evaluating changes to their business model to a...
Organizations have started to see the value in discovering and harnessing the potential of the typically large amounts of information as well as data they generate and consume on a regular basis, all in ways that help their organizational goals and associated business models perform we...
In Part 1 I talked about how there’s nothing new about subscription services since they’ve been around for generations. Now I’ll relent a little and admit that there is something new about many of the subscription services out there. What’s new is what is no longer there. Traditionall...
Part 2 of a two part blog series looking at the journey enterprise IT departments take as they increasingly seek to understand the relationships and impact of IT infrastructure performance on application performance and business services. Through observation, Fred notices that even...
Part 1 – of a two part series looking at the journey enterprise IT departments take as they increasingly seek to understand the relationships and impact of IT infrastructure performance on application performance and business services. As a product manager at Netuitive, I’m often put...
Sharing personal information is central to the way people live, work and do business with each other today. And it’s only going to become more so, as the Identity Economy emerges to establish a new paradigm for commercial interactions. This raises a number of interesting questions and ...
Through the sheer volume of big data bombarding the human mind, a more human delivery and capture of data is coming. Google Glasses will only be one of them, as augmented reality becomes a business multiplier and brings APIs to our eyes. Augmented reality (AR) is coming, not for fla...
Over the last decade, Business Process Outsourcing has become an enterprise standard way of delegating the non-core processes to third-party service providers, which resulted in cost controls and business efficiency. This BPO industry has further matured by providing innovation to the ...
Business process outsourcing (BPO) of shared services centres (SSC) is not really something new, but lately BPO's and SSC's have become particularly popular as discussion topics in large organizations with complex and simple business processes. In reality, the BPO function is nothin...
Software works the way it was designed because of a group of downtrodden, undervalued and unsung heroes. Often dismissively described as testers, these champions of precision can be more accurately termed Quality Assurance. They set the bar high and work hard to ensure that the softw...
Cloud computing is changing the rules of the game for many industries. Every day we hear compelling stories about how banks use cloud-based solutions to help customers pay bills online, health care institutions tap cloud networks to collaborate on medical care, and colleges leverage te...
Need to get that contract executed today, but you are sitting in the airport heading to a conference? The popularity of Apple's iPad and iPhone mobile devices are liberating employees and users from their desks, and with SmartSign Web allows them to sign anywhere, anytime. The iPad h...
The Israeli BI market, or 'the Pond', as it is referred to by the locals is a good example of how the BI market looks like in most parts of the world. A few months ago, I wrote an article about the relationships between business intelligence platform vendors and their distribution net...
Hubspan on Thursday announced record growth across multiple areas of its business in the first half of 2010, including channel and direct sales, new customer acquisition, network connections and transactional volume. Hubspan attributes this growth to multiple factors, including its exp...
As organizations grow in scope and complexity, aggregating real-time data from numerous systems and converting that data to decision-ready information becomes increasingly challenging. When striving for Business Performance Improvement (BPI), Business Intelligence technology provides t...
There are data quality objectives for everyone. Google indicates that the term "data quality" is used in 135,000 global searches every month. It's not Taylor Swift with 55 million or Microsoft with 101 million. But it represents a fairly decent amount of interest for a rather mundane t...
Microsoft Thursday beat the Street with record fiscal third-quarter revenue of $14.5 billion, up 6% compared to nasty last year when revenues dropped for the very first time on weak PC sales and the company had its first real layoff. This year it returned $4.01 billion, or 45 cents a...
"At the Cloud Computing Expo one can definitely sense that the IT industry is undergoing a disruptive evolutionary transformation, and that innovative and transformative energy is building up beneath the cap of standardization, governance, regulatory compliance, risk, and security." ...
Every organization is under pressure to deliver tangible business benefit through its IT projects. This point is illustrated by the fact that almost all IT projects are justified based on the ROI they will deliver. However, very few organizations follow up and review all projects based...