Continuously improving business processes with methodologies, technologies and the power of people

Business Process Improvement

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Latest Blogs from Business Process Improvement
As more emphasis is placed on user experiences and the application of consumer-like processes in business-to-business (B2B) commerce, a softer side of software seems to be emerging. The next BriefingsDirect technology innovation thought leadership discussion focuses on new user exper...
Since the beginning of time we have passed on knowledge by word of mouth, from generation to generation. Tribal knowledge is not written down and relies heavily on the memory and the availability of the person passing it on. Unfortunately tribal knowledge - defined as unwritten info...
Sensors and effectors of IoT are solving problems in new ways, but small businesses have been slow to join the quantified world. They’ll need information from IoT using applications as varied as the businesses themselves. In his session at @ThingsExpo, Roger Meike, Distinguished Engi...
Technology is advancing all around us. From our TV's that we use in our homes to the smart phones we ever so mindlessly use on a day to day basis, and they're becoming more and more connected to each other too. Technological advancement and connectivity are driving forces in businesses...
While change definitely can bring unprecedented opportunity to drive topline revenue and improved efficiency, it can also bring obstruction and more challenges for core business operations and infrastructure if not dealt with properly. More specifically, change can come in many differe...
In today’s software-defined business era, uptime and availability are key to the business survival. The application is the business. However, ensuring proper application performance remains a daunting task for their production environments, where do you start? Enter Business Transacti...
How many times have I heard that the real problem with Agile is getting to the start line? There has to be some definition up front, but Agile methods don’t really help. Perhaps it’s a little secret for many organizations that they feel they must do more specification work up front bec...
Multi-tasking is not about doing two things at once in most circumstances, it's about effectively moving from one task to another. It was only fairly recently that I cracked the myth of multitasking, and found an attitude toward it that I am comfortable with. These days, I see it th...
I recently watched an episode of the classic BBC series ‘Yes, Minister’. In this episode, the minister asked his assistant, Bernard, to inquire about a new hospital where there are supposedly no patients and a ridiculous amount of administrative staff. Bernard conducts some research a...
In speaking with Service Providers, the conversation around cloud often moves away from the technical challenges of delivering a large-scale multi-tenant on-demand offering, and into business considerations such as the readiness of customers to consume cloud services and the prioritiza...
Many trumpet increased availability as a reason to move to the cloud but what happens when your cloud provider is no longer available? Some companies are faced with this very question this week as storage provider, EMC announced its plan to shut down its Atmos Online cloud storage ser...
The third driver to the current revolution in business and institutions is shifting demography and not just age, but of culture. Global migration is the least understood and least governed area of globalization. The labor pool and customer base is being shifted in ways that have far re...
Globalism is here but its impact has not truly been realized yet. Many companies just are not aware of the opportunity that is available to them in resourcing large portions of their costs to outsourced inexpensive freelancers. I do it and you should consider doing it to. Jeff Bulla's ...
Today we launched the commercial version of our CloudSwitch Enterprise software at Structure 2010 in San Francisco. We’re ready for business and making our innovative software generally available. It’s an exciting moment for us, but it also reflects the evolution of the cloud industry....
Manticore Technology and Bulldog Solutions have released a new white paper that addresses some misconceptions that B2B marketers may have about marketing automation. As they point out, it's terrific when an application is intuitive and easy to use, but marketing automation must be used...
The sales model builds in a 90% failure rate and we expect that! We build it right into the entire system: We hire 10X more sales people to get the results we seek, we expect and get 50% longer sales cycles than we could be having, we face objections because people are responding to th...
After the Enron debacle, the American Institute of Certified Public Accountants (AICPA) assumed a leadership role in the rush toward an international set of accounting standards (IFRS). The long and proud independent standard setting process in the United States of America is being ph...
No, I didn’t drop dead and I didn’t win the lottery and just abandon writing a blog. I got lazy for a week, had the flu the next week, had too much work for a couple of weeks and then had a revelation. It’s hard to take time out and write a blog post amidst [...]
Innovation is occurring at 1997 levels again. Fueled by a new type of consumer, global manufacturers are busy retooling their websites and infrastructure to meet what they believe will be a  huge post recessionary demand. Enterprises around the globe, many that have been on a ten-year ...
Contributed by Richard Medcalf, Cisco Internet Business Solutions Group (IBSG) Global Innovations Practice Buying flowers for your loved one is a great thing to do: it creates goodwill and strengthens the relationship and makes the house look and smell nice. Why would you not want to ...
In his new Forrester blog, Derek Miers talks about his entrance into Forrester and some of his focus for upcoming research. His interesting observation upfront is how companies need to build a 'Discipline' around BPM, especially once they transition from the first project and attempt t...